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DIAGNOSTIC NOTE

Laptop: No Sound

Possible cause: fan. Start with low-risk checks and avoid disassembly unless trained.

Decision flow (safe)

  1. Reproduce the symptom reliably.
  2. Check software/driver causes first.
  3. Confirm if fan-linked signs are present.
  4. Escalate to service when risk is high.

Directional cases

  • Brand sample: Microsoft · confidence high · risk high
  • Brand sample: HP · confidence high · risk low
  • Brand sample: Sony · confidence high · risk low